Responsible Gaming

Tpower3 | Play with Fun, Safe and Fully in Your Control

Tpower3 believes great entertainment starts with self-awareness. We provide the tools, guides, and support you need to keep your gaming experience positive and within healthy boundaries.

24/7
Support Available
6
Protection Tools
100%
Control in Your Hands
0
Cost of Using the Tools

Why Responsible Gaming Matters to tpower3

Playing online should be a relaxing and enjoyable activity — a way to unwind, feel the excitement, and enjoy entertainment after a long day. However, tpower3 understands that for some people, the line between entertainment and addiction can blur without them realising it.

That is why responsible gaming is not merely a policy we put on paper. It is a daily operational commitment embedded in how we design the platform, train our support team, and develop safety features within the tpower3 account.

We do not want users facing difficulties to feel alone or ashamed to seek help. tpower3 provides tools you can use yourself from within your account without needing to contact anyone — because we understand that the first step to asking for help is often the hardest.

Every responsible gaming tool we provide is free, easily accessible, and configurable to your own needs. No judgment, no unnecessary questions — just the support you need, when you need it.

Important Notice: Betting involves financial risk. Never bet with money you cannot afford to lose. If you feel betting is starting to affect your daily life, please use the tools provided or contact tpower3 support immediately.

Five Things We Stand By

Entertainment, Not a Source of Income

Gaming is entertainment only. Never rely on wins to pay bills or cover daily expenses.

Set Your Limits Before You Start

Decide how much you are willing to spend and stick to that limit, win or lose.

Don't Chase Losses

Stop playing when you reach your limit. Chasing losses often leads to even greater losses.

Take Regular Breaks

Plan regular breaks from the platform. Healthy distance helps you stay in control.

Seek Help Without Shame

Asking for help is a sign of strength, not weakness. The tpower3 support team is ready to assist without judgement.

Tpower3's Six Responsible Gaming Tools

All these tools are accessible directly from your account settings. Free, easy to use, and effective immediately upon activation.

Daily / Weekly / Monthly Deposit Limit

Set the maximum total amount you can deposit within a daily, weekly, or monthly period. Once the limit is reached, the tpower3 system will automatically block further deposits with no manual intervention required. Limits can be reduced immediately but require a 24-hour waiting period to be increased again, ensuring your decision is final.

Loss Limit

Set the maximum net loss amount you are willing to absorb within a given period. Once your loss limit is reached, your account will be automatically blocked from placing any new wagers until the limit period expires. This is the most effective way to protect your account balance from being depleted in a single session.

Session Time Limit

Set the maximum time you can play in a single continuous session. As the set time approaches, you will receive an early warning. Once the time limit is reached, the system will automatically log out your account. This feature is especially useful for preventing sessions from running too long without you realising it.

Cool-Off

Need a short break from the platform without closing your account entirely? The cool-off option lets you block access to your tpower3 account for 24 hours, 3 days, 7 days, or 30 days. During this period, you cannot log in, make deposits, or place bets. Your account and balance will remain safe throughout the break.

Self-Exclusion

For more serious cases, the self-exclusion option lets you close access to your tpower3 account for a minimum period of 6 months, 1 year, 3 years, or permanently. During this period, tpower3 will not accept any requests to reopen the account. Valid balances will be returned after the identity verification process is completed.

Activity Review & Game History

View a detailed summary of your gaming activity — total time played, total deposits, total wagering, and overall results for a chosen period. Full transparency into your playing habits is the first step to identifying whether you need to take further action to ensure gaming remains entertainment, not a burden.

Warning Signs to Watch Out For

Gambling problems rarely appear suddenly. They usually develop gradually. Recognise these signs early before they become harder to address.

1

Thoughts constantly focused on gamblingYou frequently think about ways to get more money to bet or plan your next gaming session even while doing other activities.

2

Needing to bet more to feel the same level of excitementYour original wagering amount no longer provides enough excitement and you find yourself needing to continuously increase the amount you bet.

3

Unable to stop despite having triedYou have tried to stop or reduce betting activity but have failed to do so on more than one occasion.

4

Chasing losses with new depositsAfter a loss, you keep making new deposits hoping to recover your losses within the same session.

5

Lying to loved onesYou are hiding your betting activity, the amount of money spent, or time involved from family members or friends.

6

Using essential funds for bettingYou are using money meant for bills, rent, food, or daily necessities on betting activity.

7

Strained relationships due to gamblingBetting activity is starting to affect your relationships with family, your partner, or your work and academic performance.

Self-Assessment Questionnaire

If you answer "yes" to three or more questions below, consider using tpower3's control tools or seeking professional support.

Have you ever wagered more than you originally planned?

Have you ever borrowed money for the purpose of betting?

Do you feel anxious or irritable when you are unable to play?

Are you playing to escape problems or stress?

Have you ever neglected your responsibilities due to betting activity?

Have your loved ones ever expressed concern about your gambling habits?

Steps to Use tpower3's Control Tools

1
Login to Your tpower3 Account

Access your account via the tpower3 website or mobile app using your login credentials.

2
Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming Controls".

3
Choose the Right Tool

Set deposit limits, loss limits, session time limits, a cool-off, or self-exclusion based on your current needs.

4
Set Value and Confirm

Enter the limit value you want to set and confirm your selection. The limit will take effect immediately upon confirmation.

5
Contact Support If Needed

If you need help activating any tool or would like to speak with our team, live chat is available 24/7.

Responsible Gaming FAQ

Yes, all tpower3 responsible gaming tools are completely free for all registered members. There are no fees or charges to activate deposit limits, loss limits, session time limits, cool-off periods, or self-exclusion. We consider this a platform responsibility, not an add-on product.

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is by design to ensure the feature works effectively as a protection tool. After the period ends, you will need to proactively contact tpower3 support to reactivate your account, and an additional 7-day waiting period applies as a safety measure.

Your account balance is completely secure during the self-exclusion period. You may request a withdrawal of your valid balance — subject to KYC verification — even while the exclusion period is active. Your funds will not be lost and no administrative charges will be applied to any stored balance.

Deposit limit that decreased effective immediately after you confirm the change. However, deposit limits that are increased require a 24-hour waiting period before taking effect. This is a protective measure to ensure you have sufficient time to reconsider your decision before the new limit is enforced.

Yes. If you are concerned about the gambling behaviour of someone you know, such as a family member or friend, you can contact the tpower3 support team for guidance on the best way to help. We can provide information on available support resources and how to talk to someone who may be experiencing gambling problems. All discussions are confidential.

The first step is acknowledging that you need help — and that takes remarkable courage. On tpower3's side, you can activate self-exclusion immediately through your account settings. We also encourage you to speak with someone you trust about your situation. The tpower3 support team can provide additional information and guidance via live chat. Remember — asking for help is a sign of strength, not weakness.

Play for Fun, Stay in Control

Tpower3 provides a secure entertainment platform with full control tools at your fingertips. Register now and enjoy a responsible gaming experience alongside over 500,000 users in Malaysia.

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